30-day guarantee
Refund Policy
Full money-back guarantee
We're so confident in our suppliers and methods that we offer a 30-day guarantee. If you apply the system and still don't make your first sale within that period, we refund 100% of the amount paid.
Conditions to qualify
- You have read the reseller guide included with your purchase.
- You contacted the supplier and followed the order process.
- You applied the ad and communication methods taught.
- The request is made within 30 days of purchase.
Non-eligible cases
- Requests made after 30 days.
- Sharing or redistribution of the content.
- No proof that the method was applied (no screenshots, no supplier outreach).
- Chargeback without first contacting support.
How to request a refund
- 1Email support@nexusresellers.shop with your purchase email.
- 2Describe what you tried and attach screenshots (ads, chats, etc.).
- 3Reply within 48 business hours with the decision and the refund processed via Stripe.
Processing time
Once approved, the refund appears in the original payment method within 5-10 business days, depending on your bank.
This policy is subject to our Terms & Conditions. If in doubt, reach out — we're on your side.
